COVID-19 Resources & Information

Society of St. Vincent de Paul

Page last updated 11/09/2020
St. Vincent de Paul Conference, covering the 75023 zip code:  (972) 648-7207

Due to the rapidly changing COVID-19 situation, we have assembled this list of related resources we hope can help serve your needs. We expect this list to change frequently, so check back often if your needs continue. These COVID-19 resources are a supplement to our more general Charitable Resources Guide that can be found here.

Frequently Asked Questions

  1. Where can I find work? - Many grocery stores, delivery services, and delivery-oriented food chains are hiring currently.  See the Employment section below.
  2. I can't pay my bills or loans - what can I do?  Prioritize! Decide what's most important and address those first - food, medicine, housing, utilities, car, phone, internet, etc?  Contact your lender/landlord ASAP, kindly explain your situation, and ask if they can reduce or delay your payments.  During this crisis, many lenders will be willing (or even required) to negotiate with you for alternate payment plans.  If this doesn't help, reach out to charitable organizations for help.
  3. I can't pay my rent - Contact your landlord ASAP to negotiate options for rent discounts/extensions, modified due-dates, avoiding late fees, etc.  See this Texas Apartment Association page to read tips for troubled renters.  After contacting your landlord, see the "Housing" section below for other assistance options.
  4. I got an eviction notice - what should I do?  In Collin county, seek advice from the North Texas Fair Housing Center at 469-941-0375.  In Dallas county, contact the Tenant Hotline at or 214-653-6563.  See the Eviction resources below for more information.
  5. I can't pay my mortgage - Contact your lender ASAP to negotiate options to reduce or delay payments (forbearance) and avoid late fees, with details determined by your lender. You cannot be foreclosed upon at this time (see "Housing" below).  After contacting your lender, see the "Housing" section below for other assistance options.
  6. I can't pay my credit card bill - Contact the card issuer ASAP to discuss options, such as delaying your payment due-date, waiving late fees, skipping a payment, or lowering the APR of your card.
  7. I'm really stressed - who can I talk to for support?  We're so sorry about your anxiety, and we completely understand.  Call one of these organizations for help:  LifePath Systems (844-544-5939), Texas HHS (833-986-1919), St. Elizabeth Ann Seton Stephen Ministry (770-866-4979).


  1. Hiring (some have even raised hourly rates to attract workers):
  2. Unemployment Benefits:
  3. Work from Home Scams - Be very wary of work-from-home offers - there are a lot of scams cropping up.  NEVER give money or personal/financial information to someone you don't know. If you are uncertain, call our hotline listed at the top of this page and we'll do our best to help.

Housing, Rent, Mortgage

  1. If you expect to have trouble paying your rent or mortgage, immediately contact your landlord/mortgage company to ask about reduced payments, modified due-dates, avoiding late fees, etc.
  2. Learn about mortgage relief options and protections from the Consumer Financial Protection Bureau, including the foreclosure moratorium until Dec 31, 2020.
  3. Affordable Housing Online has some great information and coronavirus-related help low income households with housing.
  4. Financial help:
  5. Evictions:
  6. Foreclosures: A moratorium on foreclosures remains in effect for HUD/FHA backed loans until December 31, 2020 for HUD backed loans.  To determine if one of them backs your home mortgage, visit this page at the Consumer Financial Protection Bureau.
  7. The North Texas Fair Housing Center provides housing-related advocacy, complaint investigation, and education for free.  469-941-0375.
  8. 2-1-1 Texas - Call 211 for help finding social services such as food, housing, health care, utilities, etc. Note that hold times have been long recently.


  1. The Assistance Center of Collin County may have funds available to help with utility payments.  972-422-1850
  2. The Comprehensive Energy Assistance Program (CEAP) helps eligible households with utility co-payments.  (903) 893-2161 x3541
  3. TXU Energy assistance – Works with customers on deferred payment plans.
  4. Reliant Energy assistance - Works with customers on payment extensions and deferred payment plans.
  5. Atmos Energy assistance – Works with customers to develop payment plans.

Food & Medical

  1. The North Texas Food Bank's Mobile Food Pantry is visiting various locations around the North Texas area.  Click here to see where and when they will host food distribution events.
  2. Food Pantries:  See the North Texas Food Bank Pantry Finder.
  3. SNAP and Medicaid will be automatically renewed during COVID-19.  Click here for details. Once auto-renewals are discontinued, you will be notified by mail to renew your benefits. See the Texas HHS web site for general information about the programs.
  4. SNAP applicants will not need to be interviewed to receive approval, as long as your identity is verified and mandatory verification steps are completed. Click here for details.  See the Texas HHS web site for general information about the programs.
  5. Vaccinations, Cures, and Home Test Kits - They are scams.  Currently, there's no vaccination or cure, and there are no legitimate home test kits available.  Do not reply, and NEVER give money or personal/financial information to someone you don't know. If you are uncertain, call our hotline listed at the top of this page and we'll do our best to help.
COVID-19 Resources & Information from Governments/Agencies
  1. City of Plano
  2. Collin County
  3. City of Dallas
  4. Dallas County
  5. State of Texas
  6. Texas Workforce Commission (unemployment benefits)
  7. Texas Health and Human Services (HHS)
  8. US Government
  9. IRS
  10. Treasury Department
  11. Consumer Financial Protection Bureau